PRIVACY POLICY
Effective Date: January 16, 2026
Jag Legacy Medical Group (“we”, “us”, or “our”) operates the website https://jaglegacymedicalgroup.com/ (the “Site”) and provides non-emergency medical transportation services.
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information you provide directly
- Name
- Phone number
- Email address
- Pickup and drop-off addresses
- Appointment details (date/time, facility name)
- Mobility needs (e.g., wheelchair use)
- Special instructions
Health-Related Information (Limited)
We may collect basic information necessary for safe transportation (e.g., “requires wheelchair assistance” or “needs driver wait time”).
We do not collect, store, or process Protected Health Information (PHI) under HIPAA unless acting as a business associate. In such cases, a separate Business Associate Agreement (BAA) applies.
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited
- Date/time of access
- Referring website
Cookies and Tracking Technologies
We use cookies for:
- Essential website functionality
- Analytics (e.g., Google Analytics)
You can manage cookies through your browser settings.
2. How We Use Your Information
We use your information to:
- Provide and schedule transportation services
- Communicate with you (confirmations, updates, support)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud or misuse
👉 We do NOT sell your personal information.
3. How We Share Your Information
We may share your information with:
- Drivers/contractors (only as needed to provide services)
- Healthcare facilities (for coordination, with your consent where required)
- Service providers (e.g., hosting, analytics, payment processors)
- Legal authorities (when required by law)
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no internet transmission or storage system is 100% secure.
5. Your Privacy Rights
California Residents (CCPA/CPRA)
You have the right to:
- Know what personal data we collect
- Request deletion of your data
- Opt-out of sale/sharing (we do not sell data)
- Non-discrimination for exercising rights
📩 Submit requests to: jaglegacymedicalgroup@gmail.com
Other U.S. States
Similar privacy rights may apply under applicable state laws.
GDPR (EU/EEA Visitors)
If applicable, you have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict processing
- Data portability
Contact us to exercise these rights.
6. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect their personal information.
7. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy, contact us:
Jag Legacy Medical Group
🌐 Website: https://jaglegacymedicalgroup.com/
📧 Email: jaglegacymedicalgroup@gmail.com
📞 Phone: +1 (925) 427-9600
Note on HIPAA
If we receive or process Protected Health Information (PHI) through a contract with a covered entity (such as a hospital), we handle such data only under a Business Associate Agreement (BAA) and in compliance with HIPAA regulations.
This Privacy Policy applies to our public website and direct consumer interactions.
